Privacy Policy

Welcome to Sonia Home Care. Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website, WhatsApp, phone calls, and other communication channels.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information from users and clients:

• Full Name
• Phone Number
• Email Address
• Address or Location Details
• Service Requirements
• Appointment Details
• Any information shared through forms, calls, or WhatsApp messages

We only collect information that is necessary to provide our services effectively.

How We Use Your Information

The information collected may be used for:

• Responding to inquiries and support requests
• Providing baby care, patient care, nursing, and home care services
• Scheduling appointments and consultations
• Improving our website and customer experience
• Contacting clients regarding services, updates, or support
• Maintaining service and communication records

Data Security

Sonia Home Care takes reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to use commercially acceptable methods to protect your data, no online platform or internet transmission is completely secure.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

• With authorized staff or service providers for service-related purposes
• If required by law or government authorities
• To protect the rights, safety, and security of Sonia Home Care and its users

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve website functionality, monitor traffic, and enhance user experience.

Users may choose to disable cookies through their browser settings.

Third-Party Services

We may use trusted third-party services such as:

• WhatsApp
• Google Analytics
• Hosting Providers
• Payment Gateways

These third-party platforms may collect data according to their own privacy policies.

External Links

Our website may contain links to external websites. Sonia Home Care is not responsible for the privacy practices or content of external websites.

User Rights

Users have the right to:

• Request access to their information
• Request correction of inaccurate information
• Request deletion of personal data where applicable

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy, please contact Sonia Home Care through our official website or WhatsApp support.